PAN card not delivered by Velex Logistic couriers

Regarding worst courier service. My newly generated PAN card was dispatched by NSDL through Velex Logistic pvt. ltd. courier service on 17th April. They couldn’t deliver it yet and mentioning in status that address is incorrect. However I receive all my posts on this address. The contact number of concerned branch is also fake provide by the company. According to me they actually want me to receive my courier from the branch itself. Please take necessary action against the company. My courier Awb. No. is 23301148697.

Nivedita Pandey
Kanke Block, Ranchi 834006, Jharkhand


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    • Rajesh Gurung on 12/08/2020 at 1:43 pm

    I have applied pancard for my wife .It is going months onwards but not yet we have got the pan card .Why NSDL gave this authority to such bad courier or company .That they do not work properly .I have track the parcel in tracking they shows they have selected the parcel .But we don’t get .What’s the hell you people r doing .This is very bad courier service I have never seen this type of inresponcebel peopel and company .Disgusting.

    • RAJ NATH SINGH on 12/08/2020 at 1:56 pm

    Nothing to say, this company has no knowledge to provide the services, Income Tax department should not avail their services, action against this company should be taken…….

    • Shalabh Singh on 13/08/2020 at 11:58 am

    NSDL dwara taiyar Mera PAN card 15 July ko Mumbai se chalkar Na jaane Kahan ghum hi Na koi sunane wala hai na koi contact number per attend karne wala kya ye koi courier service hai yah murkh banane ki dukaan bataiye Abhi alloted PAN card kahan dhundh aur kis se bolun ? AWB 23311694634

    • HARJEET SINGH on 13/08/2020 at 12:17 pm

    My PAN CARD was dispatched by Velex Logistics Ltd on 21th July’2020, but not yet delivered.
    Airway Bill no. 23311640654
    My Contact No. 9899806425
    DATE: 21-Jul-20
    TIME: 16:25:39
    Remarks: Shipment Arrival In GNR

    • Lalsinh on 13/08/2020 at 12:58 pm

    I applied for pancard it’s have been taking long time to delivered . Still I don’t getting my pancard. What is this happen NSDL? Courier agency don’t pick my phone .how to inform that where it’s delivered bcz on tracking system they show me that your courier was delivered . But where it’s delivered pls inform me

    • SANDIPKUMAR R VAMJA on 13/08/2020 at 3:48 pm

    MY Pan card dispath Date 03/08/2020.
    BILL NO 23311836357
    PLEASE CELL 9924610448

    • Abdul Hanif on 13/08/2020 at 5:24 pm

    My correction PAN booked by Velex Logistics by Bill No. 23311792307 dtd. 26.07.2020 yet not been reached to my residential Address: H.No. 621, Sector-5, Avas Vikas Colony, Sikandra, Agra-282002

    Pls confirm when I get my PAN Card

    Abdul Hanif

    • Sushila devi on 13/08/2020 at 8:14 pm

    Velex AWB 23310950226
    Mera pan card abhi tak deliver nahi hua h pls help me and Mera pan card jaldi se deliver kar do

  1. I can’t recive my pan card was dispatched nsdl. . No. 23311631476

    • Pradyumna Lohakare. on 14/08/2020 at 2:15 pm

    Heya I have got same issue! It says that it was dispatched on 20-07-2020 and it has been the status says it has been delivered to you on
    2-08-2020. But it haven’t received to me yet! Can just please tell/help me what to do now?

    • Akash on 14/08/2020 at 8:52 pm

    Same Problem for me too.

    • sunil agrawal on 15/08/2020 at 7:58 pm

    My pan card was dispatched on 14July but not delivered on my address when search company s office in my City at that time I come to know it’s branch not available in state how it picked my courier frm nsdl

    • Ajeet Kumar on 18/08/2020 at 9:56 am

    Pan card not deleverd
    Velex coriyers
    Traiking no. 23310696271
    Name ajeet Kumar
    Add. 587a/36 Gandhi nagar Telibagh Lucknow
    Pin code. 226025

    • Ram babu on 18/08/2020 at 10:34 am

    Sir mera pancard mujhe nahi mila hai or nahi mere address par pahucha hai so plzz my pan card detail bataye airway bill no hai 23311746719 so plzz my detail thanks

    My contact no 9911337174

    • RAJU TIWARI on 18/08/2020 at 10:58 am

    PAN card not delivered 351669600080543

    • SACHIN MISHRA on 18/08/2020 at 5:03 pm

    Regarding worst courier service. My new pan card was despatched on 07.08.2020 by NSDL arrived at Lucknow branch on 14.08.20 but not deliver till through Velex Logistic Pvt ltd.

    no, any customer care number provide otherwise not picked up by any.
    My courier Awb no is-23312195052

    • Kuldeep Singh on 19/08/2020 at 10:55 am

    I have applied for a PAN CARD and the same generated from Mumbai through Velvex Logistics Pvt. Ltd. vide AWB No. 23311186379, and when I checked online on NSDL Website, they shown it is delivered and signed by me. But, I haven’t received the PAN CARD, I want to know who received and signed on it and when I contact them on the no. they are no picking my call. from first seen view this is fraud and fake website with fake contact number. kindly help me and take necessary strict action the said Company.

    • PRASANTH KUMAR on 19/08/2020 at 11:03 am



    • Bharat Lal kitab on 19/08/2020 at 12:02 pm

    My pan card not delivered as yet. Courier no 23312232542 (velex courier/

    • K on 19/08/2020 at 12:28 pm

    Even my PAN card has not yet been delivered. It was picked up by Velex logistics on the 6th of August and today its 19th of August. AWB 23311866567

    • Ideal Food Products on 19/08/2020 at 1:53 pm

    Our newly generated PAN card was dispatched by NSDL through Velex Logistic Pvt. Ltd. courier service on 18.07.2020 vide Airway Bill No. 23311137699. This has till date not been delivered. Repeated emails reg. status of package have yielded no response from them. None of the phone numbers provided by them on their site has any receivers.
    Ideal Food Products.
    Bikaner, Rajasthan

    • Nitu tiwari on 19/08/2020 at 3:15 pm

    I have applied for pan card but courire not deliverd by velex logistics

    • nisha nitinbhai maru on 20/08/2020 at 9:01 am

    my pan card not delivered yet courier no.23312176924

    • Chandan singh on 21/08/2020 at 3:18 pm

    Your any no is not rechable

    • Umesh on 21/08/2020 at 4:39 pm

    3rd Class Services, There is no response from their official.

    • Ameena on 24/08/2020 at 5:16 pm

    My pan card not delivered my name is Ameena Add. 94-A Bharat Nagar New Friends Colony New Delhi- 110025

    • Shashi Kant Misra on 25/08/2020 at 10:27 am

    My son Vibhor Mishra newly generated Pan card was delivered through Velex Logistic on 14 th July.Courier AWB No.23311110250 .This was not delivered till date.Please look into matter.

    • manoj kumar singh on 26/08/2020 at 10:59 am


    • Hemant nagar on 26/08/2020 at 12:01 pm

    I am facing the same problem.

    • Mallikarjun on 28/08/2020 at 11:08 am

    Due to worst courier services i am not received my pan card

    • Rakesh on 29/08/2020 at 12:32 am

    Pan card acknowledgments number: 19741
    9700307712 courier velex togistics pvt ltd
    Air way AWB : 23311838344
    My pan card booked through velex togistics pvt ltd courier service in the month of August 12 dispatch date message by contact number not received tell date 19 day but still this not reached my address so please let me update status and provide me the address or contact number which near location share pls needful possible

    • Tikhsha Chaudhary on 30/08/2020 at 3:53 pm

    My pan card is not delivered. My AWB is 23311070196. It is delivered on 7 July.

    • Muthulakshmi on 31/08/2020 at 2:45 pm

    My PAN card not delivered by velex logistics

    • Vivek kumar on 31/08/2020 at 5:12 pm

    Not recive my pan card no clear propley status ..very most urgent my pan card waybill number.

  2. even i am also facing the same issue. worst services i never see in my life. my document number is 23311745011. still not yet received . i try to call the customer care they not pick my call

    • Nithin on 04/09/2020 at 4:08 pm

    Very worst courier service, my PAN card was also dispatched with Velex courier on July 14th, 2020 and now its 4th september 2020 till date i didnt received any feedback from velex courier service. Fake courier service.

    • Naganathan on 06/09/2020 at 11:25 am

    I applied for pan card before the corona issue but I didn’t get my pan card so I was checked online status they told me your pan card has been delivered on 15 June 2020 by VELEX LOGISTICS PVT LIMITED courier 2331078678, address for communication indicated by you in the application but I didn’t get my pan card so pls help me.

    • Geeta Devi on 07/09/2020 at 1:23 pm

    My new pancard not delivered yet.
    My awb no

    • aditya on 08/09/2020 at 6:03 pm

    my pan cardis not delivered to me and it is showing that my pa card is delivered
    very fake and bad logistics service

    • Vimal bhatt on 09/09/2020 at 11:22 am

    I am Vimal Bhatt from Rishikesh. I have PAN Agency of NSDL. My Branch Code is 30494 Rishikesh .
    I want to say is your office in Rishikesh Zone. Mostly applications which is through my agency these applications not receive yet .

    • Ankit Yadav on 09/09/2020 at 3:49 pm

    Pan card was not delivered

    • Amreshkumar on 14/09/2020 at 9:32 pm

    Sir pan card mujhe nhi mila hai

    • Chinmay R. on 16/09/2020 at 2:48 pm

    Same happened with me my pan card also didn’t delivered by the velex Logistics pvt ltd !!

    • DHEERAJ SINGH GAUTAM on 17/09/2020 at 2:07 pm

    AWB NO. IS 23311186509
    please deliver as soon as possible

    • Mohamed yasin on 19/09/2020 at 11:35 pm

    Hi.sir I am Mohamed yasin. My pan card not delivered to my own house address.. I have contact to the velex courier Staff but this person couldn’t send my pancard.. I was fearing.. So plz help me

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