Redmi K20 phone not delivered even after 7 days

I placed an order for Redmi K20 phone and they promised to deliver the item within 3 days. It has been 7 days since I have placed an order and the customer support care is not able to tell me exact delivery date. The executives lacks knowledge and asks un-necessary details when I call them to enquire about the order delivery.
They are not aware about the courier partner details and no contact information is given to me.

Tapan Nayyar
Bangalore 560048, Karnataka
Email: txxxxxxxxxxr@gmail.com



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