Refund not received from Snapdeal for returned product – India Consumer Forum

Refund not received from Snapdeal for returned product

I purchased Nokia 105 SS from Snapdeal on 25th May 2017 which was delivered on 29th May 2017. The order I.D is 19116809765. But due to wrong description of the item on site I returned it. I was supposed to get the refund of the item within a week after it reached their warehouse. But it has been more than 15 days now I haven’t received any refund. And Everytime I call their customer care number they say it will be done within 24hrs but that doesn’t happen.

Shweta Chauhan
Joka, Kolkata 700104, West Bengal
Email: cxxxxxxxxxx9@gmail.com
17/06/2017 / 11:36 pm



1 comment

    • snapdeal on 26/06/2017 at 10:37 am

    Dear Shweta ,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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