Regarding wrong information from Vodafone on offer validity - India Consumer Forum

Regarding wrong information from Vodafone on offer validity

I’m facing a problem in vodafone India. Now again I’m facing the same problem even I tweeted to vodafone India regarding it till no response and so I have lot of hope that I could get solution here. The issue is I have validity of offer till 30 July 2017 but the offer git ended on 28 July 2017 ( it’s 342? plan for 56days unlimited calls and 1gb data per day for 56days) and moreover I called customer care executive regarding it he told that the offer validity is ended on 28 July 2017 and even I GOT BALANCE DEDUCTION OF AROUND 30? TO 40? DATA AND VOICE FOR 2 days I WANT THAT TO BE REFUNDED. Same happened on my previous recharge for 342? I don’t know where to tell about this and will get it resolve so I have strong hope that you guys will do the needful. My concern is this vodafone is giving wrong information to the customer in the name of unlimited data and voice to compete JIO and other telecommunications brands. And compensate for the previous recharge and now for the both the time I was not got 2 days of validity.

Dinesh Pandiyan
Bangalore 560086, Karnataka

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