Tag: internet banking

Solved Complaints

Quality complaint against Monginis cake: Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch… Read more Monginis

Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit… Read more

Ramkumar Kaleeswaran, Bangalore, Karnataka

Refund from Travolook – Rs.11,281/-: Mr. Kamlesh Bajaj of Gandhidham, Gujarat 370240 booked tickets for the journey from Kanpur to Delhi on 24th Jan, from Delhi to Ahmedabad on 26th Jan, and from Ahmedabad to Kandla on 26th Jan, 2021 through Travolook, paying total amount of Rs.11,281.50. The customer was informed by Travolook that the above transactions were cancelled due to fare expiration and that the refund will be credited to his account within 7 to 10 working days. The customer repeatedl… Read more Gandhidham, Gujarat 37024

Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2… Read more Vivek Verma, Bangalore 560103, Karnataka

Replacement of Micromax Aisha A52 – Rs.5,441/-: Tushar Kanti Ghosh of South Biresh Pally, Madhyamgram, Kolkata – 700129, West Bengal (Email: anirban.ninja(at)gmail.com) had bought one ‘Micromax Aisha A52? smartphone from ‘The MobileStore’ at Madhyamgram, Kolkata-700129 on 23rd July. But to his great dismay he found that the set is having many problems which made it almost unusable. The problems which I have faced are frequent call drops, contacts missing, very low battery life and the… Read more Micromax

Refund from Go Ibobo – Rs.9,197/- : Mr. Pankaj Bhan of Bangalore had booked Delhi to Bangalore ticket in the month of March 2014 for Rs. 11,000 and then cancelled it. However he did not get refund inspite of calling and emailing them so many times. They kept on telling that the same has been credited to Goibibo cash and can be adjusted against the next booking. Mr. Bhan posted his complaint with ICF on 06-06-2014 and the matter was taken up Go Ibibo. The customer finally got his refund to his ba… Read more Bangalore, Karnataka

Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013. Calicut, Vadakara, Kerala - 21.08.2013

Refund from Makemytrip – Rs.1640/-: Ms. Myrah Pinto of Pune, Maharashtra had on 26-06-2019 cancelled two tickets booked on Makemytrip and was supposed to get refund of Rs.1640/-. Eventhough MMT provided refund remittance details the amount was not credited to her account due to technical issues. Ms. Pinto had posted her complaint with ICF on 23-11-2019 and the matter was taken up with MMT. ICF also guided Ms. Pinto in following up with the beneficairy bank and finally she got her refund on 12-0… Read more Pune, Maharashtra

Refund from GoIbibo – Rs.50,670/- : Mrs. Abha Sahu of Bangalore, Karnataka, 560037 had booked flight tickets on GoIbibo for travel on Air Asia flight during lockdown period. However, the flight was cancelled due to lockdown and the customer was experiencing difficulty in getting refund. Customer approached us on 24-04-2020 and the matter was taken up with the respective parties. Sincere there was no action from Go Ibibo / Air Asia, the matter was followed up based on the Supreme Court decisio… Read more Bangalore, Karnataka 560037

Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016. - Indiranagar, Bangalore 560008

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