Refund from Paytm: Mr. Shekhar Pomendkar, Ghatkopar west, Mumbai 400086, Maharashtra [shaky1029[at]yahoo.co.in] ordered Ambrane p-1000 portable charger powerbank on 3rd july 2014. He did not receive the item even after a week. The courier service kept on saying it will get delivered but after 2 weeks they said the shipment has been lost from their side n said to contact paytm. There was no response from Paytm to the customer’s emails. He therefore asked for the refund but there is no response. Mr. Pomendkar posted his complaint with ICF on 02-08-2014 and the matter was taken up with Paytim. He got his money back by 05-08-2014.
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Refund from Travolook – Rs.17,825/- : Ms. Niharika Pilla of Visakhapatnam, Andhra Pradesh 530013 booked flight tickets from Srinagar to Visakhapatnam on 22/04/2021 for INR17825 and after payment she got a mail that the booking got cancelled due to rise in price and was told that the amount will be refunded within 10-15 days. Even after 15 days she did not get and submitted her complaint with ICF on 11/6/2021. ICF took up the matter with Travolook and the customer got her money back by 15/6/2… Read moreVisakhapatnam, Andhra Pradesh 530013
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.Manesar, Gurgaon, Haryana - 23.08.2013
Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-… Read moreMr. Anshu Tomar, Hyderabad, Telengana
Refund from Scoot Airlines / GoIbibo – Rs.21,000/- : Mr. Ganesh of Visakhapatnam 530003 filed a complaint with us on 29-03-2021 regarding refund from Scoot Airlines for the flight tickets booking done through Go Ibibo. As per the customer, the flight was cancelled by the Airlines and the customer was informed that the refund will be processed through the booking agent Go Ibibo. However, even after a year the customer did not get his refund. ICF took up the matter with the Airlines and GoIbibo a… Read moreVisakhapatnam, Andhra Pradesh 530003
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (a.akhil50@gmail.com) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen… Read moreMr. Akhil Ajayababu, Pattom, Kerala
Delay in delivery by Amazon / Gati – Rs.14,998/- : Ms. Pooja Singh of Bangalore, Kolkata had placed an order on 18th October 2018 on Amazon india of for MI LED TV 4C PRO 80CM (32) HD READY ANDROID TV(BLACK) and it was suppose to be delivered by Amazon on 1st of November and 30th of october as per their courier partner Gati services. However, even after 4 days the product was not delivered. The customer took up the matter with Gati Services and Amazon without any success. Customer posted her comp… Read morePooja Singh, Bangalore, Kolkata
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende… Read moreMr. T. Kumarasamy, Chennai
Refund delayed by MakeMyTrip – Rs.34,752/-: Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar… Read moreMakemytrip.com - 08.07.2009
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.Karan Kapoor, Mohali, Punjab
Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read moreRedbus.in - 31.03.2013Chennai
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