Wrong product sent by Shopclues, no refund made - India Consumer Forum

Wrong product sent by Shopclues, no refund made

I ordered A T Shirt from SHOPCLUES on 24th March.COD. Shopclues shipped a wrong product. On complaint they ask me to ship the product back to a address provided by Shopclues for replacement. They said that they would reimburse the shipping charges. Second time they send the replacement, but the same product. I again complained them, and told them that I want the refund for shipping the product. The courier reciept is uploaded. Shopclues is least bothered. I have sent innumerable mails, but all they have to say is that they would get back in 2 business days. My request to the forum is that I want my money back from Shopclues.The product price is 462/- and shipping by me is 150/-. I want Rs.150/- back.

Moromi Dutta
Namrup 786623, Assam
Email: mxxxxxxxxxxxxa@rediffmail.com
13/05/2017 / 12:37 pm

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