pranay_ku | India Consumer Forum

Product not delivered by mobonise.com

I ordered a phone cover from mobonise.com on 5th September and made the payment via UPI method(payment id: pay_8ZM82qE4BA2D3A). I did not receive any order confirmation so I emailed, texted them and started commenting on their Facebook page, only then I received a confirmation email on 11th September(order #2532128). I have neither received the product …

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Failed transaction refund from Flipkart – Rs.3,320/- : Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-… Read more Bannerghatta Road, Karnataka - 28.06.2013

Complaint against ICICI Prudential Policy: Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check… Read more ICICI Prudential - 10.08.2010

Refund from Rediff.com shopping Rs.555/-: Zaheer Naik, Vishal Nagar, Hubli-580024, Karnataka ordered through rediff shopping an Electric air compressor tyre pump with the confirmed order no. 7399362 by paying Rs.555. On 17th Sep he got a mail from Rediff that the order was reversed, and the amount would be refunded. Mr. Naik did not receive refund and posted his complaint with ICF on 30-10-2012. He finally got his refund on 7.11.2012. Zaheer Naik, Vishal Nagar, Hubli

E-voucher from Air Asia for damaged luggage: Mr. Vipul Chandak of Tehsil Jaitaran, Pali 306101, Rajasthan had transported his newly purchased Microwave Oven by flight I5-1728 on 08-11-2018 from Bangalore to Jaipur vide PNR JW4N8M. He had paid Rs.1600/- for the said luggage and has also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Customer decided to book this ‘Fragile’ luggage … Read more Tehsil Jaitaran, Pali 306101, Rajasthan

PVR ticket booking problem Rs.1,015/-: Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this … Read more PVR Cinemas

Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-: Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p… Read more ABN AMRO - 04.11.2009

Refund from Industrybuying – Rs.34,190/- : Mr. Donboklang Khardewsaw of Shillong 793001, Meghalaya purchased a projector from Industrybuying but received a defective product. Customer immediately contacted industrybuying by sending photos of the product. However, there was no support from them to resolve the issue. The customer posted his complaint on ICF portal on 30-12-2017 and the matter was taken up with Industrybuying. After follow-ups and guidance to the customer for legal steps, the c… Read more Mr. Donboklang Khardewsaw, Shillong 793001, Meghalaya

Refund from OYO-Life – Rs.7,999/- : Ms. Ankita Singh of Gurugram, Haryana moved out from OYO-LIFE on 2nd march. She was assured that refund was initiated by them on 7th march but she did not receive the money. She contacted the customer care many times but did not her money back. She posted her complaint with ICF on 28-04-2020 and ICF took the matter up with OYO. After several follow-ups and guidance to the customer, Ms. Singh got her refund back on 29/5. Gurugram, Haryana

Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: tapaskar007@gmail.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014. Tapas Kar, Kolkata, West Bengal

Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit… Read more

Ramkumar Kaleeswaran, Bangalore, Karnataka

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