Non disclosure of individual channel price by Dish TV.

When I brought Dish Tv they offered unlimited Recording facilities but now converted into price package. During cricket match series Non telecast of DD Sports channel. When I brought connection I had selected packages of swagatam pack where distributor assured me get minimum one channel from each segment such as Start Sport 1/3, Any one business news channel and many more whereas after one month company demand for price.

DD Bengla channel is very popular to me but company forcefully converted into MPG4 format( as Customer care representative said) and urged for sd box to HD box.

I write several times to company but they didn’t take as complaint rather they consider as feedback. Customer care representative didn’t listen to consumer and wish whatever they need to wish. Many a times I observed my loved ones channel converted into switch off and pop up for extra money. Lastly company didn’t showed how much I pay for each channel under certain package.

Kakoli Das
Baruipur 700144, West Bengal
Email: sxxxxxxxxxxx5@yahoo.com



This article has 2 comments

  1. Dear Kakoli Das,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

  2. Dear Kakoli Das,

    Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV

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