Complaint regarding refund from Rediff shopping

I Purchased a nokia 1100 mobile on rediff online shopping, at the time of purchase i paid once by my credit card on dec 27 2017 (have attached my credit card statement), the product arrived on jan 4 2017 at around 4 pm (i was not at my delivery address) the delivery staff sxxxxxl collected for the item saying this is a CASH ON DELIVERY ITEM (THE DETAILS OF THE CASH ON DELIVERY BILL AND THE CONTACT OF DELIVERY STAFF IS PROVIDED) , but the product is not nokia 1100 it is a duplicate china mobile so i returned the product and went to rediff to get the refund, the rediff.com provided only one refund that is made by credit card the other refund they are not providing.

prasanna V ragothaman
Kottivakkam, chennai 600041, Tamil Nadu
Email: vxxxxxxxxxxp@gmail.com



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