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Refund not received from Paytm after flight cancellation

I had booked ticket through goair from patna to banglore from paytm and had cancelled the ticket by contacting goair. But i was not getting the refund. I had escalated the issue to paytm to refund the money but they are showing the status as amount recieved but i have not got the refund yet.

Rohit Kumar
Marathalli, Bangalore 560037, Karnataka
Email: mxxxxxxxxxxxxt@gmail.com

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