Additional EMI payment deduction by Snapmint from Bank account

Additional EMI payment deduction by Snapmint from Bank account

I purchased the mobile phone from Snapmint on installment pay basis. Order ID: 736950; Order Value: 17,990. Through Electronic Clearing Service my emi used to get deducted via my IDBI salary account. I paid all my 5 EMI on time but before 6th emi my salary account got changed and I requested them Snapmint to not to deduct the money from the IDBI bank instead change the payment process but Snapmint didn’t respond to any of my calls or payments.
And they hit my inactive IDBI account for EMI twice a month without an intimation.

I want to know why there is no attention given to my emails, follow ups and why they hit twice a month for the emi in my IDBI bank account in spite of me giving them all the instructions via email.

Thane 400615, Maharashtra


    • Tanveer alam khan on 13/02/2024 at 12:35 pm

    My downpayment money has been deducted 3 times of 520. I called to the snapmint customer care they didn’t respond me properly. My order ID is 15xxxxx5 and its value of 3249 and they deducted 1040 extra amount that was not fair with the consumer plz solve problem soon. I hope u will respond me quickly to solve My problem

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