National Consumer Disputes Redressal Commission, New Delhi Before: Hon’ble Mrs. Justice Deepa Sharma, Presiding Member Hon’ble Mr. C. Viswanath, Member Revision Petition No.1146 of 2018 (CC/551/2015, Unit-II, Kolkata – Manabendra Saha Roy Vs. MakemyTrip India Pvt. Ltd.) (First Appeal No.A/668/2016 in the State Commission) The brief facts of the case are that the respondent had …
In a judgement in January 2019, the Apex consumer forum NCDRC has held that a bank is a service provider when it serves a pension account holder and a pensioner is a consumer under Consumer Protection Act, 1986 and can raise a dispute agaisnt the bank for deficiency in service. In the Complaint case it …
The Supreme Court on Thursday set aside a Rs. 1 crore penalty imposed on Star India, broadcaster of the Amitabh Bachchan-hosted game show Kaun Banega Crorepati (KBC), and programme sponsor Bharti Airtel Limited. The penalty dates back to 2008(83 of 2007), when the National Consumer Disputes Redressal Commission (NCDRC) ruled against the two companies in …
We have been observing that some shopping malls charge for plastic carry bags on the pretext of the old practice based on Govt rules for plastic waste management. As per Rule 10 of The Plastic Waste (Management and Handling) Rules, 2011, no carry bags shall be made available free of cost by retailers to consumers. …
Many banks have been regularly educating their customers from time to time to make them aware of various types of online frauds. Cyber crimes, phishing and hacking can result in bank accounts getting compromised and customers may lose money due to fraudulent transactions. HDFC Bank, for instance, has recently advised its customer through a social …
If you have a grievance, approach the grievance cell of the insurance company first. If you are not happy with their solution, you can escalate the matter to IRDAI. If you are unhappy with your insurance company: >Approach the Grievance Redressal Officer of its branch or any other office that you deal with. Click here for …
Recently, the National Consumer Disputes Redressal Commission, Delhi (the Apex body for deciding consumer cases) upheld West Bengal State Consumer Disputes Redressal Commision’s order on Indigo to pay compensation for denying boarding of passenger who failed to produce copy of credit card used for booking while the passenger had used debit card to booking the …
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