monika_kh | India Consumer Forum

Regarding services by Sulekha

Took the services on sulekha for getting clients who are looking for corporate training. While selling me the services they promised different things like 1. People looking to take corporate services are searching on their websites. 2. Corporate trainers are there on their website who are getting this service But after i bought services, i …

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Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt: Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro… Read more Makemytrip.com - 05.03.2010

Refund from Citrus Checkinns – Rs.20,000/-: Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com… Read more Navsari, Gujarat - 24.05.2013

Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re… Read more Mrs. Rama Priya Prakash Rao, Hyderabad

Wrongful demand from Zoomcar – Rs.6,000/- : Mr. Avisek Chakraborty, Kolkata 700050, West Bengal availed car rental service from zoomcar in Bangalore on 16-12-2018. He had used the car for extra one hour and for which he paid additiona hire charges however the customer was presented with a demand Notice for additional Rs.6000/-. Customer had posted his complaint with ICF on 24-12-2018 and the matter was taken up with them. Finally, Zoomcar agreed to waive the demand and close the matter. Kolkata 700050, West Bengal

Waiver of Charges by ICICI Bank – Rs.1,100/-: Mr. Pankaj Sharma of Sikar 332001, Rajasthan was having a no minimum balance account with Rajasthan Bank which was later merged with ICICI Bank. However, after merger, ICICI Bank started charging for non-maintenance of minimum balance without notification to the customer. His repeated email to ICICI to waive the charges did not produce any result. He posted his complaint with ICF on 27-07-2016 and the matter was taken up with the bank. Finally, the … Read more Pankaj Sharma, Sikar 332001, Rajasthan

Refund from Industrybuying – Rs.34,190/- : Mr. Donboklang Khardewsaw of Shillong 793001, Meghalaya purchased a projector from Industrybuying but received a defective product. Customer immediately contacted industrybuying by sending photos of the product. However, there was no support from them to resolve the issue. The customer posted his complaint on ICF portal on 30-12-2017 and the matter was taken up with Industrybuying. After follow-ups and guidance to the customer for legal steps, the c… Read more Mr. Donboklang Khardewsaw, Shillong 793001, Meghalaya

Refund from Suitslabel – Rs.990/-: Ms Dilna D, Trivandrum had placed an order for designer kurtis on Suitslabel 06-04-2019 against cash on delivery. Customer received a different product and not the same as shown in the portal and ordered by her. She emailed to them about the discrepancy but there was no response. Customer poster her complaint with ICF on 14-04-2019 and the matter was taken up with the parties concerned and finally the customer got refund of her money by 23-06-2019. Ms Dilna D, Trivandrum

Refund from Yepme – Rs.674/-: Mr. Vikram Rathod of Gandhinagar, Gujarat ordered an Item on 11th October on yepme.com and cancel it on 12th October. But until 14th December they did not refund his money. His emails and telephone calls went in vain. Finally, he posted his complaint with ICF on 14-11-2016 and the matter was taken up with Yepme. Mr. Rathod got his refund by 24-11-2016. Vikram Rathod, Gandhinagar, Gujarat

Refund of flight booking amount from Travolook – Rs.4959/-: Mr, Robert Antony of Chennai 600024, Tamil Nadu booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that booking is in progress and will be confirmed within 30 min. However, he received an email stating booking is cancelled due to fare expiry. Since the customer did not receive refund he posted his complaint with ICF on 6/4/21 and the matter was taken up with Travolook. Mr. Antony received refund by … Read more Chennai 600024, Tamil Nadu

Refund from Snapdeal for return of damaged product – Rs.4,469/: Mrs. Lina Heredia of Mumbai, Maharashtra (russel_athaide[@]hotmail.com) ordered a “study table with 3 Drawers” from Snapdeal which arrived in damaged condition. Though snapdeal agreed to take it back they asked the customer to return the product with a reimbursable courier charge of Rs.400/-. However, the customer could not find any courier for Rs.400/- to deliver the product and Snapdeal were not willing to co-operate. Mrs. Lina po… Read more Mrs. Lina Heredia, Mumbai, Maharashtra

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