I purchased a Croma RO+UV+UF+Alkaline Water Purifier on 11 June 2025 for Rs. 14,147.05 from the Croma store in Varanasi (Sigra). The product stopped purifying water within 21 days and continuously drained wastewater. I raised a complaint on 2 July. Croma sent a technician from LG who admitted he had no experience with Croma products …
Category: Appliances, Electronics & Gadgets
Service Delay of Over a Month for Philips Mixer Grinder
I submitted my Philips mixer grinder at an authorized service center in India in early May due to a technical issue. It has now been over a month, and the product has neither been repaired nor returned. Every time I contact the service center, I am simply told to wait “4 more days,” with no …
Reliance Digital — Non resolution of AC Service ResQ plan
Complaint regarding my Kelvinator AC (Model: SAC 1.5T INV5S KAS-X18510B), which has been non-functional for the past 6 days. Despite team’s assurance in the last communication that the issue would be resolved within 72 hours, absolutely no action has been taken so far. This delay is not just disappointing, but completely unacceptable—especially considering that I …
Level of TDS in water purified by Eureka Forbes aquaguard
The product delivered is showing TDS of 150 which is not drinkable. The technician did not fit the new product well and I am still buying water from outside. Complaint was registered the same day it was fitted. ticket number is CM-14xxxx5-5xxxxxx4. No one from the Company has still attended it. I am still buying …
Samsung TV 10 years extended warranty for TV screen
I bought a Samsung Neo QLED TV (QA65QN90BAKLXL) 65 inches TV in Girias Kolathur on 14-Jan-23. I was told the general warranty would be for 5 years and 10 years of extended warranty for the Screen. Since last Wednesday, I had some issues with the TV, as I am getting a blank screen – no …
Regarding Repeated Issues with Dell G15 gaming laptop
I am extremely disappointed with the quality of service I have received regarding my Dell G15 gaming laptop. I have been facing the same issue for over a year now—the laptop hard crashes automatically, especially during gaming. Despite this being a gaming laptop, I am unable to play any games. I have visited the service …
Complaint regarding Voltas AC servicing for recurring error
I purchased a Voltas AC (Inverter, 2 Ton) trusting the TATA brand, but my experience has been extremely disappointing. For the past 3 years, I’ve been facing a recurring F2 error and compressor malfunction. Despite raising multiple service requests, the issue remains unresolved. The technicians either fail to repair the unit properly or don’t respond …
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