Telephony | India Consumer Forum - Part 31

Category: Telephony

Airtel changing post paid plan without information

I have a Airtel postpaid SIM and I am using 499 plan in which they are providing Unlimited Calling, 13 GB Data and 3000 SMS. But without intimating me they changed the plan and added a extra data changes, saying this is 1GB caping charges. They did not inform me about this and now they …

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Harassment call from Idea Cellular

I recently converted my number from Idea to Vodafone and paid the due of Idea, however for another number they have created a bill for unexpected amount. After enquiry they said that it’s for you net charge, no monthly rental plan will be applicable as soon as you give port request. Suocked to hear this …

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Idea linked unknown number to my corporate connection

Idea have issued a new number 95xxxxx1** and linked it to my corporate connection where primary number is 978091***7. I have informed idea people multiple times to remove wrongly added number from my account but they are asking for documents of other person and that person is neither submitting the documents nor paying his bill. …

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Misleading 4G recharge communication from Airtel

Airtel sent a message that as I’ve upgraded to 4G phone and 4G sim, INR 399 gives a benefit of 1GB/day and unlimited local+STD calls for 84 days. I’ve called the customer care center to confirm the same and they suggested me to manually recharge INR399 from the app and offer applies. I’ve recharged with …

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Telenor making deductions without consent

Telenor themselves activated a service LOVKDISPN on my number (without my consent) and deducted money Rs 30/- for two consecutive months. I called up customer care to enquire & asked for refund. They said you should have deactivated within 24 hours, only then we would be able to refund. As I was calling the after …

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Recharge not credited by Vodafone after payment

On 7/11/2016, Rs. 222 was debited from my bank account through online transaction using Bill Desk payment gateway for recharging my Vodafone number but talk time was not provided till now. Bank said the transaction was successful and amount was credited to Vodafone but Vodafone denied.I sent them bank statement, online transaction details again and …

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JIO booking failed but amount debited from bank account

It is to your notice that on 24 August 2017, I had I booked Jio phone and submiited fee Rs. 500/- online through my mobile no. 8xxxxxxxx1. OBC Bank Debit Card. The booking was failed due to some technical reason (failed Ref No. PRCR/78001837/723614606641/4357085001006008) dated 24th August, 2017. My money was debited despite the booking …

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