Telephony | India Consumer Forum - Part 9

Category: Telephony

Jio mobile service plan of Rs. 399/- denied

I recharged my Jio with plan of Rs. 399/- as the plan validity had ended on 29.04.2019 from paytm UPI. The recharge was successful however, Jio customer care is denying service stating that my transaction was declined. The amount was deducted from my paytm UPI 9490538909@paytm. Screenshot attached. Also checked my bank account statement and …

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Complaint regarding claim under Airtel handset proctection plan

Dear sir I am Airtel postpaid customer and I have Airtel secure subscription which provides Handset protection. My registered handset got damaged on April 19th Friday I try to claim the handset coverage from my Airtel application but couldn’t able do the same on Sunday 21st April called to customer care the executive told he …

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Complaint regarding Idea recharge through Google Pay

One of my friend requested to recharge her prepaid phone number, I checked on Google pay and found that there was a plan of rupees 309, which stated unlimited calls local national and roaming along with 1GB data everyday for 84 days and hundred local SMS everyday. I choose the plan made payment but after …

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Complaint regarding SIM reactivation by Vodafone

With respect i want to state that i have a vodafone sim of kolkata circle which now deactivated. I am a student of Chartered Accountants. I am in CA FINAL right now  and my exams are due on 27th may,19. I read in kolkata by staying in hostel and i am permanent from “Dhanbad” I …

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Airtel not allowing porting to Vodafone

I want to port my no 9xxxxxxx0 from Airtel to Vodafone and paid all dues and Bill in advance of the same and got SIM from Vodafone after doing all the formalities Now Airtel is harassing me by sending the message that my no is an add on connection even though I don’t have any …

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Vodafone bars connection on international roaming

I took a Vodaphone international roaming package on 22rd feb 2019 for 5999/-., as I was travelling from 23 rd feb to france. I could not connect Vodaphone connection at that time. I tried reaching Vodaphone customer care through chat and then with few network connectivity steps as suggested by customer executive i was able …

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Call drop from Vodafone and no solution since last 6 month

I am facing lots of problem for network connectivity and call drop from vodafone, I am complaining for this problem since last 6 month but till date there is not solution. When i was paying my bill regularly they where not bothered about my problem and now when i have not paid my last month …

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