Jio mobile service plan of Rs. 399/- denied

I recharged my Jio with plan of Rs. 399/- as the plan validity had ended on 29.04.2019 from paytm UPI. The recharge was successful however, Jio customer care is denying service stating that my transaction was declined. The amount was deducted from my paytm UPI 9490538909@paytm. Screenshot attached. Also checked my bank account statement and the money was deducted.
Kindly help me get my Jio services or my paid money.

Sudeshna Basu Mallick
Hyderabad 500018, Telangana
Email: sxxxxxxxxxxu@gmail.com

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Jio mobile service plan of Rs. 399/- denied

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