Travel | India Consumer Forum - Part 2

Category: Travel

Complaint regarding holiday package from Rangers Club

Payment Before Agreement: The merchant first insisted on taking the payment and only thereafter presented an English agreement full of professional legal jargon. This sequence itself shows their intention to bind me without giving me an opportunity to review terms beforehand. Misrepresentation of Refund Policy: During the signing, my fiancée specifically asked about the exit and refund …

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Regarding non-receipt of refund from Saarthi Bus Travel

Bus company saarthi bus travel  not cancelled not refund. Value: 1155 I am booking ticket for saarthi bus travel india by Abhi bus online app  the not responding ticket wrong distance . Booking date- 14/10/2025 booking id -AY5xxxxxxx5  please help. this company saarthi bus travel and abhi bus ticket not cancelled or not refund the amount …

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Complaint regarding resort booked through Makemytrip

I had heard a lot of good things about this resort, but unfortunately, my experience was quite the opposite — especially during the reservation process. I called the reservation desk using the number listed on Google and spoke to a staff member about booking a room for two adults and two kids (ages 8 and …

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Regarding refund due from Goibibo and Vistara

Refund not disbursed by the Agency (Goibibo) and Airline (Air India/Vistara) after confirmation Value: 5000 I have been following up for the refund of my flight cancellation ticket with Goibibo which was already approved by the airline ‘Vistara’ since October-24. Till now my refund is pending with goibibo team and providing poor customer care service …

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Baggage Mismanagement, Refund Delay by Air India Express

Nature of Complaint. 8 hr flight delay & re-routing without adequate support. Baggage mishandling and misplacement at destination. Unprofessional behavior by AIX ground staff, leading to FIR filing. Written commitments for refund made by airline, but no refund credited despite repeated follow-ups. Poor grievance redressal, multiple cases opened, one even closed without resolution Chronology of Events …

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FlixBus denied boarding with pet, No Place for Humanity

On 2nd July 2025, I was denied boarding on the Bangalore to Goa bus despite having a valid ticket. I was traveling with a rescued, injured bird (not a pet) under treatment, as I had no one to care for her in Bangalore. She was safely contained and silent. I respectfully explained the situation to …

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Regarding unfulfilled services by Travel Agency

I am filing this formal complaint against De Feliz Vacation Travel Agency regarding deceptive marketing practices, failure to provide promised services, and lack of customer support. On 22nd December 2024, I was induced into purchasing a membership based on misleading verbal and written assurances of premium travel services and responsive customer support. These claims have …

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