I have been trapped by your HDFC bank employee. I have applied for a home loan on 2nd July 2021. I applied for a loan transfer of 4 lakh because I’m paying high interest in Axis Bank.
I have clearly said that I don’t have form 16 and he said that it won’t be a problem. ITR file will work. He took the documents and submitted them on my behalf. I guess he has submitted my payslip under the Form 16 Form. How could he do that? Is he allowed to do such things?
I got the link for processing fees and paid the amount.
After almost 14 days he is saying that without form 16 the loan can’t be processed. He has given me another option that, if I pay a high interest rate then they will proceed further. They are saying RBI guidelines came into effect that with out form 16 loan can’t be processed. But they are unable to furnish the document what RBI is saying.
Why is he misleading customers?
He offered me 6.80% interest at the time of applying for home loan. After 14 days he is offering 8% of interest to process the loan. And I’m really Shocked after hearing this.
Need your cooperation. Loan is in cancelled situation now. They are not responding to my emails.
Note: I don’t want to waste my processing fees. Please look into the matter.
NORTH 24 PARGANAS