Complaint regarding Aircel recharge - India Consumer Forum

Complaint regarding Aircel recharge

I rechrged an amount of 173 rupees in my aircel number 8xxxxxxxxx3 on 06-12-2017. The benefit of this recharge will be Unlimited local+Std call, 1 gb 3G data/day and 100 sms/day for 28 days. But I didn’t receive any benefits yet. I called the customer service of aircel at least 6th times. They didn’t provide any details regarding this and even they cut my call also. One of their executive said that his senior will call me for my problem but not getting any call from them. I also mailed their customer support for two time and there is also no response. Now I am fade up with all these things happened to me. I just want my money back as it is valued for me. RECHARGE TXN No. KOR17120621442300192.
Please take necessary step so I can get my money back.

Parbati Biswas
Baguiati, Kolkata 700159, West Bengal


    • Team Aircel on 11/12/2017 at 5:27 pm

    Dear Customer (parbati_bi),

    We regret the inconvenience caused.Kindly share the following details in order to look into your issue:

    Aircel No.:
    Mode of recharge:

    Aircel Social Media Team

    • Team Aircel on 20/12/2017 at 4:13 pm

    Dear Customer (parbati_bi)

    We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

    Aircel Social Media Team

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