Complaint regarding Airtel Xstream and poor customer service

Complaint regarding Airtel Xstream and poor customer service

Airtel xstream fiber service disrupted,
Value: Rs 5000

The service is disrupted from 23/06/21,6:13pm till today.  Made several calls to customer care and demanded refund but it is not possible they replied. Today received a message from them at 8:24am that the issue has been resolved but in reality the connection is still disrupted. I fail to understand, how can they lie about it so casually. I have paid  for the services in advance till 7/12/21, plan rental: Rs 943/month. I feel helpless because of the way they are treating me.

Anees
Jammu 180015, Jammu & Kashmir
Email: axxxxxxxxx0@gmail.com



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