Complaint regarding down payment to Snapmint

Complaint regarding down payment to Snapmint

I wanted to buy a mobile phone on emi with out credit card.. so i used snap mint application after review from google play. I choose one product redmi note 9 pro worth 18000, with 7 months emi… they asked me to pay 1849 as down payment… after uploading my adhar card details i pay the down payment from my google pay.. after successful process money debited from my account after i check the application they are again asked me to to pay the money… the debited amount not reflected in the snapmint application… suddenly i cancelled my order… but the refond not take place… i lost my money… i am very worried about my money… the coustmer service is not active… whn i tired to call them call not get connecting… please help me with this issue..

Thrissur 680581, Kerala

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