I took a mobile phone of Samsung from a shop of vasant kunj. This mobile is financed by HOME CREDIT INDIA. After some month I was brutally injured in a road accident at gurgaon. my leg was fractured so I was in bed rest for a long time. i informed to customer care of HOME CREDIT about my injuries and request them to give some time to pay regular EMI which was decided by the company even they assured me to give some mercy. After comming back to from my injuries I contacted them to pay that amount but now they are asking to pay 18kINR . since last 8 month I am regularly trying to communicate them for some mercy bt they are not responding me properly. Due to this outstanding amount they destroy my cibil score which affect my reputation in financial institution .please give me justice..
below my lone details
Uttam nagar, New Delhi 110059