Complaint regarding loan repayment to Home Credit India - India Consumer Forum

Complaint regarding loan repayment to Home Credit India

I took a mobile phone of Samsung from a shop of vasant kunj. This mobile is financed by HOME CREDIT INDIA. After some month I was brutally injured in a road accident at gurgaon. my leg was fractured so I was in bed rest for a long time. i informed to customer care of HOME CREDIT about my injuries and request them to give some time to pay regular EMI which was decided by the company even they assured me to give some mercy. After comming back to from my injuries I contacted them to pay that amount but now they are asking to pay 18kINR . since last 8 month I am regularly trying to communicate them for some mercy bt they are not responding me properly. Due to this outstanding amount they destroy my cibil score which affect my reputation in financial institution .please give me justice..
below my lone details

gunjan kumar
Uttam nagar, New Delhi 110059


    • Home Credit on 08/01/2018 at 3:49 pm

    Dear Gunjan,

    This is in reference to your concern registered with Home Credit India.

    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary/Repayment Guidelines.

    For any further help, please contact us.

    Customer Care Team
    Home Credit India Finance Private Limited|Call – 1800 121 6660; Email – | Business Hours – Monday to Sunday, 9 AM to 8 PM

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