Complaint regarding non delivery of order through online shopping

I have booked a T shirt to my friend to under order No.1098829-6868955-1651701 dated 08.01.2019. But, order is not delivered till date and amount is not refunded. Status is showing as lost. Booked address:
Mr. Mxxxxxxr ARNN GUEST HOUSE ABOVE RENUALT SHOW ROOM TIRUPATI

Shivarajkumar H C
Hassan Division, Hassan 573201, Karnataka
Email: sxxxxxxxxxxxx7@gmail.com


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