Complaint regarding non-delivery of PAN card by couriers

Complaint regarding non-delivery of PAN card by couriers

I had applied for updation of Pan and the Pan card was updated on 25th July 2021. It was dispatched via Velex Courier on 26th July and the status on the Velex courier site shows that it has reached Ghaziabad Location on 31st July. It has been more than 20 days since then and I have not yet received the Pan Card. I tried submitting feedback online to them and also tried calling them on the number provided on their website but no response from their side.

I have seen so many people raising issues with Velex Courier and a document like Pan Card lying un delivered for so long is a big question on the applicant’s safety.

Please look into this matter urgently.

Velex AWB Number – 23315918919

Vartul
Ghaziabad 201007, Uttar Pradesh
Email: vxxxxxxxxxxl@gmail.com



4 comments

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    • Ashish Kumar Roy on 15/09/2021 at 1:17 pm

    I had applied for New Pan and the Pan card was updated on 04th Aug 2021. It was dispatched via Velex Courier on 04th Aug 21 and the status on the Velex courier site shows that it has Delivered on 11th Aug 21 On Molarband Extn Badarpur . It has been more than one Month and I have not yet received the Pan Card. I tried submitting feedback online to them and also tried calling them on the number provided on their website but no response from their side.

    Please look into this matter urgently.

    Velex AWB Number – 23315983889

    Ashish Kumar Roy
    MOlarband Extn Badarpur 110044 , New Delhi

    • NSDL e-Governance Infrastructure Limited on 16/09/2021 at 6:20 pm

    If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

    • NSDL e-GOV on 21/09/2021 at 1:41 pm

    We are still waiting for your response. Please write us at customerservice@nsdl.co.in. Our team will be happy to help you.

    • Vartul Agarwal on 30/09/2021 at 8:13 pm

    This one was delivered to me after almost a month. I had to raise the request for a new Pan card again and now that is also pending for so much long. Below is the 15 digit acknowledgement number.

    881035260822426

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