I booked household items for shifting from Mumbai to Hyderabad, with Galaxy Home packers and movers. They estimated the value as Rs. 1,45,000. For TV it is valued as Rs. 20,000 and for a box with mixed items (two speakers and Chromecast) it is valued as Rs. 10,000. They charged Rs. 3,625 towards insurance charges, totally charged Rs. 17,248. I handed over goods on 28.04.2021. They were delivered at Hyderabad on 07.07.05.2021. The TV was broken and two speakers and chrome cast were lifted. Immediately I complained. Till date no response. What to do?
Hyderabad 500045, Telangana