Complaint regarding PEDL ZoomCar - India Consumer Forum

Complaint regarding PEDL ZoomCar

I booked a bicycle using from a nearby parking station. When I was done with my ride I parked it in the same parking lot and tried to end my trip. But now it’s saying that the parking is full and I have to look for a new parking station to end my trip. Now I have not been told about this condition during the booking and I do not have any parking station within 1 km range to my place. I am trying to connect the customer care for the same but there is no direct contact line for it, I have emailed my problem to them and been told to wait for 12-14 hours for the query to be answered. The problem is, they are still deducting money from my Paytm balance as the trip was not ended.

Saniya Zunjani
Kolkata West Bengal 700156

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