Complaint regarding unwanted SBI encash loan

I have credit card with SBI, I got 76 calls to take Ecash loan on SBI card, so I said Yes to get rid to the calls and the next day I called to get it canceled, it got canceled in the month of April, in the month of June I saw my online how much balance is there to complete my payment for the month.. I was shocked seeing the balance to pay which is 1,51,000/- (Aprox +/- 1,000), So called customer care to resolve the issues which I have not taken, the customer care person says that I have with drawn the ecash which is not, so keep on trying to resolve this issues from 10 days till now I did not get any resolution and my dead line for the payment came in 27th June, Now, they says I need to make the payment.

Srikanth kadi
Vanasthalipuram, Hyderabad 500070, Telangana

1 comment

    • SBI Card on 05/09/2018 at 12:28 pm

    Dear Customer, Apologies for any inconvenience. We would like to get in touch with you and address the issue, request you to mail us your contact or card details at mentioning reference number 67477 in your mail to enable us to address your concern on priority.

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