Complaint regarding Videocon D2H set top boxes – India Consumer Forum

Complaint regarding Videocon D2H set top boxes

Setup box not working. Value: 6000. I did 1 year recharge for my 2 Videocon D2H setup boxes, within 1 month one of setup box (DVR box) stopped working. There is no physical damage, and been following up with customer care about the issue. Till date no one from D2H team neither visit my home to check setup box nor refund the amount. I spent 2 hrs per day on customer care calls and sent lot of mails to customercare[@], finally one mail to nodalofficer.ka[@] No response from anyone regarding this issue.

Venkateswara Palepu
Kadugodi, Bangalore 560067, Karnataka

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