Forced to take two Airtel SIM cards, unable to block one

Forced to take two Airtel SIM cards, unable to block one

My Complaint is against AIRTEL, they forcefully provided me two sim cards, I have been paying 768 additional charges for the sim cards every month since September 2020 though I never used the sim cards, I was told that I cannot block the sim cards prior 3 months and when I tried reaching customer service post 3 months no one bothered to assist me. This month I went to airtel office, they made me pay the entire bill again along side additional charges were applied of Rs. 214  also they notified me that I will have to pay additional charges for the un used sim cards till the time I block them and when I requested them to block the sim cards I was told to send an email to 121@in.airtel.com in order to block the sim cards I did send them 2-3 emails but I never heard back.
Instead of blocking the sim cards they have started harassing me by providing weak wifi service which is hampering my work life.

Rema
Salt Lake City Kolkata 700097
West Bengal
Email: rxxxxxxxxxx9@gmail.com



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