Lenovo K6 power faulty microphone - India Consumer Forum

Lenovo K6 power faulty microphone

This is to raise complaint against Lenovo for not honouring replacement of its smartphone Lenovo K6 Power which has well documented microphone malfunction issue. I purchased the device (Tax invoice no.35414) on 7th June 2017 from Mobile Shoppe NX, Ghatkoper, Mumbai and it malfunctioned ever since I began operating. I have returned the device at store on 11th June 2017 for which I am awaiting replacement. The microphone during calls doesn’t function and callers are unable to hear my voice, supposedly which is a primary function of any phone. It is a manufacturing defect which shall be acknowledged and rectified by Lenovo and shall be eligible for replacement unconditionally. I seek concerned authorities intervention in disallowing sale of such dubious quality products in the market which is affecting us genuine buyers. Also I seek replacement of my device at the earliest.

Dwarka, New Delhi 110078
Email: jxxxxxxxxxxt@live.com
13/06/2017 / 12:02 am

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