No refund of my card balance from FUTURE GROUP - BIG BAZAAR

No refund of my card balance from FUTURE GROUP – BIG BAZAAR

I am holding Big Bazaar Profit Club Card no 92xxxxxxxx73. All big bazaar retail outlets in Nagpur have shut and hence I’m unable to use the balance amount in the card.  The balance in the card is Rs 9033.54 (Attached below)

I sent them an email on care[@]bigbazaar.com attaching:
1. Front & back pic of card
2. Aadhaar Card – front & back pic : ID Proof
3. License – ID Proof
4. Cancelled cheque
But to my horror even the email is bouncing back. Customer Care number isn’t working. What a mess of a company is this!

Kindly initiate the refund process as soon as possible. You can email or call me if you have any queries.

Sameer
Nagpur 440001, Maharashtra
Email: sxxxxxxxxxxu@yahoo.com



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