Ola not refunding charger amount even after multiple requests

Ola not refunding charger amount even after multiple requests

Sir, I’ve submitted my bank details for charger refund through OLA app on 19th December 2024. At first their Escalation member called me told I’ll get my refund on or before 30 or 31st December 2024. And on 28th December I got a call from OLA backend team and they told I’ll get my refund on 1st week of january 2025. After the date has breached I continuosly tried to contact them and I got call from their backend team telling to wait till 15th January and I didn’t received my charger refund from them.

After raising tweets and posts in twitter their social media handle executive called me and told to wait till 31st January and 3 days before (ie 28,29th January) they called me and told you’ll get your refund on or before 2nd February for sure and to delete all the tweets and I did the same deleting tweets. Today is 2nd February and I didn’t received my refund sir it’s almost 45 days now.. please help. For middle class like us how can we survive sir.

Shaik
Bengaluru 560037, Karnataka
Email: jxxxxxxxxx1@gmail.com


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