India Consumer Forum - Page 1307 of 1311 - For effective dispute resolution and guidance
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Can travel portals refuse refund for flights cancelled by Kingfisher

Since the time Kingfisher cancelled or were forced to cancel their operations, refund complaints are piling up for the flights cancelled by Kingfisher. Naturally, passengers would approach the travel portals for refund where the tickets have been booked through them. However, portals are refusing to refund the money on the ground that they have not …

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Procedure for filing complaints under Consumer Protection Act

The Consumer Forums are the bodies who function like courts in order to settle the consumer disputes. Their composition is so made as to best represent the interests of the consumers, and they have specified jurisdictions. The next question is – what procedure these Forums adopt in order to deal with the consumer disputes. Section …

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Austrian Airlines ordered to pay damages by Delhi Consumer Court

Case No.C.C./190/08 In the matter of: Madhukar Goyal, Delhi-110 007. Vs. Austrial Airlines, New Delhi Lufthansa, New Delhi Air India, New Delhi ORDER (ORAL) Date of Argument : 28.8.2012 President : C.K. Chaturvedi Present : Complainant in person along with Anwar Masood (adv.) Counsel. Present: Prasoon Sharma (adv) Counsel for OP-II Present: Ms.Tanupriya Gupta (adv.) …

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Videocon penalised for not honoring Maano Ya Na Maano Offer

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FEROZEPUR. C.C. No.730 of 2011 Date of Institution: 26.11.2011 Suraj Parkash Bhalla, aged 45 years, son of Pyare Lal, resident of Inside Amritsari Gate, Bhalla Flour Mills, Ferozepur City. ……. Complainant Versus 1. Lucky Radio’s & Sewing Machines, Authorized Retail & Distributors, 70-B, Sadar Bazar No.4, Ferozepur Cantt. …

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Ebay ordered by Kerala State Commission to refund towards defective mobile

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUD, THIRUVANANTHAPURAM. APPEAL No 409.2006 JUDGMENT DATED: 24.09.2010 Vinodkumar,SBT, Region II,Zonal Office,Ernakulam Vs. 1. Shoeb Merchant, 13 Nakhuda Street, Madina Manzil, 2nd Floor, Pydhonie Mumbai – 400 003. 2. Chairman & Director, Ebay India (P) Ltd., 202, “B” Wing, IInd Floor, Phoenix Mills Compound, 462, S.B. Marg, Lower Parel, …

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What is the solution when you are unable to pay your credit card dues?

There may be a situation when you are no more in a position to clear your credit card dues and you are under constant pressure from the banks/recovery agents. Under such circumstance what are the options open for the customer? You can approach the issuing bank for an out-of-court settlement. You have to explain to …

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How to claim compensation from IRCTC, Railways?

Claims against Railways can broadly fall under the following categories: 1. Fares 2. Freight, damage to goods, non-delivery of goods, delayed delivery of goods. 3. Death and injury compensation arising from accidents 4. Delay in arrival and departure of trains causing inconvenience to passengers As per the Indian Railways Act 1989 (having Indian Railways Act …

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