India Consumer Forum for online consumer complaints - Part 1314
Beware of making UPI payments to strangers. Always transfer money to bank account after due diligence.

Axis Bank ordered to pay for short disbursal from ATM

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH 20, Round Tank Lane, Howrah – 711 101. Complaint Case No. CC/13/260 Ajit Kumar Sahu Vs. Axis Bank, Kolkata and Union Bank of India, Kolkata Dt.21-03-2014 The complainant is a salary account holder having an ATM Card with o.p. no. 1 ( herein Axis Bank Ltd., Dalhousie Square Branch, …

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Consumers can now file telecom complaints in District Consumer Forum

There has been a spate of complaints against telecom companies in the various District Consumer Fora however many consumer complainants had their complaints dismissed as District Consumer Fora invariably takes the stand that consumer disputes involving telecommunication and mobile communications services do not fall under Consumer Protection Act, 1986 due to the Supreme Court ruling …

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Bajaj Finance ordered to pay compensation for wrongful insurance premium deduction

DIST. CONSUMER DISPUTES REDRESAL FORUM, NORTH 24 Pgs., BARASAT C.C. 454/2013 – Asish Kr. Nath, Vs. Bajaj Finance Ltd. The fact of the dispute is that the complainant bought a LCD Television set from Great Eastern Trading Company at a price of Rs 13200/- out of which he paid a down payment of cash amount of …

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How to enforce the Consumer Court’s order

Section 25 of Consumer Protection Act, 1986 (as amended by Consumer Protection (Am.) Act 2002) provides for enforcement of orders of the District Forum, the State Commission or the National Commission. As per the section, where an interim order made under this Act is not complied with, the District Forum or the State Commission or …

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RBI guidelines for Banks in reporting default status to CIBIL

Credit Information Bureau Limited is India’s first Credit Information Company (CIC) founded in August 2000. CIBIL collects and maintains records of an individual’s payments pertaining to loans and credit cards. ICICI Bank, Bank of India, State Bank of India, Union Bank, Sundaram Finance, Indian Overseas Bank, Standard Chartered Bank, HSBC and Trans Union Internaitonal Inc …

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RBI’s Master Circular with regard to locker facility

Where the lockers have remained unoperated for more than three years for medium risk category or one year for a higher risk category, banks should immediately contact the locker-hirer and advise him/her to either operate the locker or surrender it. This exercise should be carried out even if the locker hirer is paying the rent …

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A quick guide to Consumer Protection Act, 1986

Consumer Protection Act, 1986 has been enacted by Government of India to protect the interests of the consumers and redress their grievances in a less expensive and less time consuming manner. Here is a quick guide. 1. Who is a consumer? a. A person who buys any goods or avails services for a consideration which …

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