India Consumer Forum for online consumer complaints - Part 25

Complaint regarding Swiggy’s Unfair Cancellation Policy

I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …

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Regarding order placed with Instagram vendor @goodbuy.in

Prepaid Order Not Delivered by Instagram Thrift Store. Value: ?2000 Placed a prepaid order with an Instagram-based thrift store named @goodbuy.in on 08-06-2025. Ordered a Black leather ferrari jacket and made a full payment of ?2000 via Google Pay. it’s been a month since i’m constantly asking them to refund or deliver my order but they …

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Regarding defective water purifier from Croma, no support service

I purchased a Croma RO+UV+UF+Alkaline Water Purifier on 11 June 2025 for Rs. 14,147.05 from the Croma store in Varanasi (Sigra). The product stopped purifying water within 21 days and continuously drained wastewater. I raised a complaint on 2 July. Croma sent a technician from LG who admitted he had no experience with Croma products …

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Complaint regarding refund due from Hathway

I am from Velachery Chennai. Last year December 2024 I have took a broad band connection in Hathway due to some reasons.I have returned my set top box and closed the connection. Yet I did not recieve my refund Money. If I contact my area manager he is also not responding. I am currently visiting …

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Unacceptable Delay in Refund from GSquare Housing

I had made a booking/payment with GSquare Housing for Plot located in Project: G Square Divine (Location:200’feet Radial Road, Zamin Pallavaram), Chennai, Tamil Nadu. Despite multiple follow-ups and reassurances, GSquare Housing has failed to process the refund amount due to me. As of the date of this complaint, the refund remains pending beyond a reasonable …

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FlixBus denied boarding with pet, No Place for Humanity

On 2nd July 2025, I was denied boarding on the Bangalore to Goa bus despite having a valid ticket. I was traveling with a rescued, injured bird (not a pet) under treatment, as I had no one to care for her in Bangalore. She was safely contained and silent. I respectfully explained the situation to …

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Parimatch Betting, amount Not Refunded After Rain-Shortened Match

I am requesting a refund of ?500 for this wrongly settled bet, as per Parimatch’s own terms and conditions. I placed a bet on the Parimatch platform on Rachin Ravindra to score 50+ runs in the Texas Super Kings vs Washington Freedom match during Major League Cricket 2025. The match was reduced to only 5 overs …

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