My courier dint get deliver by DTDC. my family had booked air cargo delivery from Ghazibad UP to Bangalore and on DTDC online portal it was showing undelivered for 2 times as they had come and dint find any one home. this was absolutely wrong information which they had updated on their portal as no one had come or not a single call i have received from courier company. today my wife got a message that courier got delivered and on top of that i am at home waiting of the shipment. no one had come and they simply updated their portal and no one knows what they did. i took leave for this purpose so if any one comes than i can receive the courier. DTDC has the worst customer care support and no one picks the call. if you keep them calling always shows busy and u dnt get any support from them. i need legal advice on this as my family had sent imp items to me which costs really high and they had paid high courier charges. i want to drag DTDC in consumer forum for the mental harassment and for poor customer centric facility.
Vignan nagar, Bangalore 560075, Karnataka