Product not delivered by DTDC – India Consumer Forum
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Product not delivered by DTDC

My courier dint get deliver by DTDC. my family had booked air cargo delivery from Ghazibad UP to Bangalore and on DTDC online portal it was showing undelivered for 2 times as they had come and dint find any one home. this was absolutely wrong information which they had updated on their portal as no one had come or not a single call i have received from courier company. today my wife got a message that courier got delivered and on top of that i am at home waiting of the shipment. no one had come and they simply updated their portal and no one knows what they did. i took leave for this purpose so if any one comes than i can receive the courier. DTDC has the worst customer care support and no one picks the call. if you keep them calling always shows busy and u dnt get any support from them. i need legal advice on this as my family had sent imp items to me which costs really high and they had paid high courier charges. i want to drag DTDC in consumer forum for the mental harassment and for poor customer centric facility.

sandeep Soni
Vignan nagar, Bangalore 560075, Karnataka

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