Product not delivered, refund not made by Shopclues – India Consumer Forum
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Product not delivered, refund not made by Shopclues

I ordered two product
1. travel tooth brush holder box case order no150163152 costs rs. 219/- and
2. 4 pcs tooth brush cover case amiunts rs. 158/- ( 139+19 as shipping charges) order no. 150163153.
Our family is out of station from 23rd to 29th june’18. As Nobody was at home, shopclues had refund the payment of order no. 150163152 but the status for order no. showing product delivered but i have not received the product yet. Even i didnt get any call or msg from courier company . How is it possible that nobody is at home and one product’s payment is refunded without any return request by me and 2nd product is received but by whom as nobody is at home. I hv all proof regarding this that we r out of station . I launch many complaints regarding this to support team but they are continuously closed all my complaints. This is totally fraud company and harrassing the customers by taking payment online and does not delivered the product to consumer and not refund the payment to consumers. This shopping site is cheated the consumers and harrassing them. I want my money back as they didnt delivered the product to me. I tried many times to contact on no. 01244414888 but everytime the recorded msg that they will call me in next 1 hour. But till date no call is received from their call center.

Baljinder Kaur
Basant city, Ludhiana 142022, Punjab

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