Refund not received for damaged medicine from Netmeds

Refund not received for damaged medicine from Netmeds

The medicine bottle I received on this order was almost empty. I raised a complaint with required pictures and Netmeds and they assured that the money will be refunded. They also asked me to share my bank account details. It is more than a month and they have still not refunded my amount. I have shared canceled cheque 3 times, still they have not done anything to refund my amount.

I have raised escalations, grievances, called customer support more than 10 times and also looped in CEO, still no action is taken. Raising this complaint for getting refund of my medicine.

Order Id 16xxxxxxxx0W
Medicine – Latoprost Rt Eye Drops 2.5ml

BANGALORE 560066, Karnataka

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