Trackon Courier — Charged higher for my courier. Value: 250
I would like to register complaint against Trackon couriers for charging high price. I had sent my package through Trackon courier from their Cochin center to Rajasthan. Weight of package is 1.5 kg, mode is Surface transport. They charged me Rs 400 (saying that up to 4kg it will be Rs 400), which is much higher than the prescribed Trackon rates chart itself. The next day I called their customer care executive and raised my concern. But it was of no use and their behavior was very arrogant. I was charged extra for no reason. I have the copy of the receipt in hand.
Maradu 682304, Kerala