Regarding refund from PayTM for failed Amazon order – India Consumer Forum

Regarding refund from PayTM for failed Amazon order

I ordered an M21 Samsung mobile from Amazon INDIA, however, the transaction got failed and money was deducted from my account. I have reached out to the AMAZON and they have made it clear that they have never received the payment (screenshot attached) that particular UPI reference. On complaining to Paytm Bank, they raise the pre-arbitration and after more than 30 days they are telling me that Merchant’s bank has denied the payment. Amazon and Paytm Bank is blaming each other, please help me out. I have attached all the details for your reference.

PANKAJ
KALYAN 421301, Maharashtra
Email: PxxxxxxxxxH@GMAIL.COM



1 comment

    • Kiran Anis on 14/12/2020 at 11:02 pm

    Today around 1:27pm 2 Amazon delivery executives have stolen my mobile from my home. I asked amazon for the details of their delivery boys they said they don’t keep track of their delivery boys and not only that the delivery boy has threatened to harm me.

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