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Regarding return or product on Max Online Store

I have ordered 7 products from max online store and had selected the pickup option from the store of max which is at nitesh hub , kp, pune once the order get ready and when I went to the store for collecting I tried the products their itself so that if I want to return any of them I don’t have to come back to the store and unfortunately I had to return all the products as I was facing size issues in all of them but when I asked to place return request the max online store site is down and going through under maintenance so they have processed return request only for 1 product and asked that they are going to process it later and I will be informed on call once it is done but it has been a month now I haven’t received any support from them till now even after sending so many mails and tried calling customer service but no one picks the call and the call was always remains in queue. I want you to take an immediate action as I want my refund for all the product because it is a pre-paid order.

Anshu Kaur
Karve Nagar, Pune 411052, Maharashtra
Email: axxxxxxxxxx2@gmail.com



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