Reliance Jio | India Consumer Forum - Part 6

Tag: Reliance Jio

Transaction failed, but amount deducted for Jio feature Phone

While booking the Jio Phone on 24-08-2017 transaction got failed and i not recieved any confirmation SMS for booking. So I booked another phone and it processed successfully. However Jio not refunded the amount of failed transaction. Now they saying “Transaction was not failed” even it shows failed at Portal and ask me to collect …

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Jio out going call is barred

I recharged my jio no 8xxxxxxxxxxx3. on 31oct 2017 with Rs 459. In this plan i should get unlimited voice call for 84 days & others. But my outgoing call is barred on 6th jan 2018 but according to the plan i can make outgoing call till 23th jan 2018. When i asked to jio …

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Jio wifi dongle plan deactivated by reliance before its due date

Jio wifi dongle bought on 9-Sep-17 from Reliance store pinnacle mall, dwarka delhi with 4 months advance rental plan but plan was deactivated by reliance in the 3rd month. I am not getting any help/response from reliance even after calling their customer care and visiting their store multiple times. This has caused me great deal …

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JIO recharge not credited, no customer support

MRP 301 Recharge was not credited to my account after it was successfully paid for and the payment acknowledged. I hence not able to use the service. Complaint to customer support (care[@]jio.com) got no resolution even after 7 days of investigation (I got regular messages that the case was being investigated). After that I received …

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Outgoing calls barred by JIO without reason

I recharged my jio number with 459 plan with validity of 84 days i.e. 12th of February 2018. This plan has unlimited calls to any operator local or national plus 1GB data per day plus 100 sms per day and other roaming facilities. After 15 days of my recharge i.e. 5th of December, 2017 my …

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Regarding poor services from Reliance JIO

I have taken postpaid connection of JIO. last week I got paid my bill, I have also recharged pre on post with 399/- that time I have been to service centers 3 to 4 times and enabled my services, one month back I have decided to cancel my jio number. but servivce center people and …

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Outgoing calls barred by JIO, no support

I recharged my jio number with 499 plan with validity of 91 days i.e. 18th of February 2018. This plan has unlimited calls to any operator local or national plus 1GB data per day plus 100 sms per day and other roaming facilities. Today my outgoing calls are barred and other services i.e. internet, sms, …

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