Ticket not received from Yatra after payment

Payment completed but ticket not recieved. Value: 3418. I booked an airline ticket on Oct 09,2020. The amount was requested to be paid by Yatra in my Google Pay app. As soon as I paid the amount, the tickets should have been sent directly to the Email ID provided. It’s been more than a day but neither have I received the ticket nor a refund was initiated into my account.

Jamshedpur 831012, Jharkhand
Email: ixxxxxxxxxxxx9@gmail.com

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