Train cancelled but not getting refund - India Consumer Forum
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Train cancelled but not getting refund

I have booked ticket in satyagarh train no 15273 from gorkhpur to Delhi in 3AC with PNR No-6104773203 on 2nd Sep but on the journey date at 11:45am I got the massage that train is got cancelled so I have not file the tdr because as I know if the train cancelled the refund is processed by itself not need to file the tdr but when I have not got my refund I mail to but they are telling me train is not marked cancelled.
Now what is my fault I think it is a commen sense that if I get the msg that train is cancelled from the irctc what I will think that it is not fake right so please look in to the matter and do the needful asap.
Only I get the msg that train is got cancelled bz of that I booked a ticket on same day in premium Tatkal with pnr no 2436083879 by investing money 9225/- rs. It was just my money loss.

Shweta Srivastava
Purdilpur, Gorakhpur 273001, Uttar Pradesh


    • Shweta Srivastava on 07/09/2017 at 12:54 pm

    On the same day on 2nd Sep at 11:45 am I got the msg from irctc

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