Vide Notification dt.11.11.1998, the Govt. of India has introduced The Insurance Ombudsman scheme to deal with consumer complaints or public grievances with regard to servicing the insurance policies or deficiencies in rendering services by the insurance companies.
How to make a complaint
If you are unhappy with your insurance company
Often question arises as to whether hotels and restaurants can charge more than the MRP while serving consumers. There are two landmark judgements in this regard delivered by Delhi High Court - Federation of Hotels and Restaurants Association of India & Ors vs. Union of India & Ors. and Delhi Gymkhana Club Ltd. Vs. Union … Continue Reading ››
Benefits and Advantages of Real Estate Bill, 2013
The Bill proposes to regulate transactions in the real estate sector.
The Bill will bring about standardization in the sector leading to healthy and orderly growth of the industry through introduction of definitions such as ‘apartment’, ‘common areas’, ‘carpet area’, ‘advertisement’, ‘real estate project’, ‘prospectus’ etc. Introduction of the … Continue Reading ››
The Government has introduced Consumer Protection (Amendment) Bill, 2011, in Lok Sabha on December 16, 2011, to facilitate quicker disposal of cases and to widen and amplify the scope of some of the provisions of the Act.
The enactment of the Consumer Protection Act, 1986, was an important milestone in the field of consumer protection. In … Continue Reading ››
1. As soon as you detect a defect in the product/service, lodge a complaint directly with the company's authorised service center and take a complaint no.
2. If your complaint is not attended to within the committed period then put this in writing and send a reminder to the service center.
3. If you are still unsatisfied … Continue Reading ››
We have been reading in papers and on internet media that Timtara’s founder-drector has been arrested, alongwith the CEO, on the charges of fraud and cheating. Most of the consumers who do online shopping must be aware of allegations against Timtara. The complaints varied from non-delivery, delayed deliver and non-receipt of refunds. India Consumer Forum … Continue Reading ››
Here is a list of Court Cases decided at various District Consumer Redressal Fora. All the cases were decided against Timtara, ordering for refund, compensation and interest.
In some cases Timtara did not represent and the decision was taken exparte.
In some cases Timtara entered into out-of-court settlement.
The cases have been listed in the following order:
State / … Continue Reading ››
Since the time Kingfisher cancelled or were forced to cancel their operations, refund complaints are piling up for the flights cancelled by Kingfisher. Naturally, passengers would approach the travel portals for refund where the tickets have been booked through them. However, portals are refusing to refund the money on the ground that they have not … Continue Reading ››