Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Claim against MakeMyTrip / Shiftthoughts Consulting – Rs.5500/-:
Mr. Brij Mohan Bhatt of New Delhi (brij.bhatt(at)maxbupa.com) had done a transaction with Shiftthoughts Consulting on 03-10-2009 to avail an offer through MakeMyTrip.com for the value of Rs.5,513.90. Mr. Bhatt neither received the coupon nor any communication from MMT. They did not agree to refund the money. Mr Bhatt posted his complaint with the Forum on 04-06-2010 and the Forum took up the same with MMT. After follow-up and f…
Makemytrip - 20.07.2010
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi
Refund from Kidzee – Rs.14,500/-: Mr. Sankar Roy of Barasat, Kolkata 700128 had admitted his daughter at junior kg at kidzee barasat, kolkata, for the new session to be started from April 2015. But before starting of the new session he applied for the withdrawal of his daughter from the school and requested to refund the fees of Rs.14500 which the school authorities denied to refund. Mr. Roy posted his complaint with ICF on 07-03-2015 and the same was taken up the school authorities.…
Sankar Roy, Barasat, Kolkata
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Refund from Snapdeal – Rs.33,399/- : Mr. Raju Saha of Islampur, Uttar Dinajpur, West Bengal 733202 had purchased a Micromax TV from Snapdeal and the same was delivered on 24-06-2016. However, the product had defects and, as per instructions from Snapdeal, Mr. Saha had returned the product on 29-09-2016. Even after receiving the TV on 09-07-2016, Snapdeal did not refund the money. Mr. Saha posted his complaint with ICF on 24-09-2016 and the matter was taken up with Snapdeal. After continuous fol…
Raju Saha, Islampur, Uttar Dinajpur, WB
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
Refund from Amazon – Rs.20,000/- : Mr. Piyush Kumar of Faridabad, Haryana had returned a Yamaha Keyboard on 06-07-2016 (order no-404-6899635-7842713) to AMAZON and the product price was Rs.21,650. But Amazon refunded him only Rs.1,650. He approached Amazon many times but he could not get the balance money. He posted his complaint at ICF on 19-07-2016 and the issue was take up with Amazon and the vendor. After follow-ups, Amazon’s legal team confirmed refund made to the customer and the issue w…
Piyush Kumar, Faridabad, Haryana
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra