Moto Z service complaint for false liquid damage - India Consumer Forum

Moto Z service complaint for false liquid damage

I have purchased moto z play in Nov. 2016 and few days back it sound was little slow and on 16.6.2017 the touch screen stop working. I have visited service centre in Ajmer on Monday and they told me that their is liquid issue where no such issue occurs with my phone in any case and they asked Rs. 7500 for repair for under warranty phone. The phone is also water proof as mentioned in specification even no such issues occurs with phone. I have made complaint to motorola via email support on web portal but no action till date and they refused as per service centre observation. I have decided to send legal notice so want justice as no fault of mine on this matter at all.

Akhilesh Mittal
Ajmer 305004, Rajasthan
24/06/2017 / 6:06 pm


    • Sandip on 28/06/2017 at 6:09 pm

    Hi Akhilesh,
    We would like to get more information about your case feel free to send us an email to referring this post

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