arijit_pa | India Consumer Forum

Wrong product purchased, no support from Flipkart vendor

I bought a foncase ub-1085 wired 3.5 mm jack headphone from flipkart.com.The cost for the product is 310 rupees (including delivery charges). the product id is 0D110628968616250000. i ordered the headphone on tuesday 31st october 2017 at 12.49 pm.I recived the order today 5th of november at 12.29pm. i use a lenovo k8 note.in their …

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Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015. Dileep Kumar Gupta, Sultanpur, Uttar Pradesh

Refund claim against Tradus.in – Rs.13,550/-: Mr. Cyril of Kerala (Email: 2maurice(at)gmail.com) had won the an auction for LG LCD Jazz Atom (22 inches) Model : 22LU11UR on tradus.in on 22 April 2010 and made the payment of Rs. 13551.00 on the same day itself. The seller did not send the product or respond to Mr. Cyril’s repeated reminders. Annoyed by the attitude Mr. Cyril had requested for refund of the same through tradus.in on 29th April 2010 and later on 1st May and 2nd may 2010 also. … Read more Mr. Cyril, Kerala

Refund from Travolook – Rs.4,931/-: Mr. Alpeshkumar Gohil of Nani Rajasthali, Gujarat 364270 booked flight tickets on portal Travolook on 23-03-3021. However, the ticket got cancelled due to fare expiration and the customer was told that the refund would be soon. However, customer did not get refund and he posted his complaint with ICF on 14-04-2021. The matter was taken up with Travolook and customer finally got his refund by 20-04-2021. Nani Rajasthali, Gujarat 364270

Refund from Pharmeasy – Rs.1632/- : Mr. Osuri DP of Narsapur-534275 Andhra Pradesh had placed an order for Pylobis Tablets with pharmeasy.in by using App PharmEasy vide order M18890994 on 5th May2020 by paying Rs1632/-to them. It was due to be delivered on or before 16-05-2020. However, it was not delivered by 16/5 and the delivery was postponed to 24-05-2020 . Customer wanted to cancel the order and get refund. He posted his complaint with ICF on 16-05-2020 and the matter was taken up with Phar… Read more Narsapur 534275, Andhra Pradesh

IFB Washing Machine – Rs.26,000/- : Mr. Rishab Jain of Noida, UP purchased a fully automatic machine IFB washing machine from Arvee Sales, Delhi in December 2016 (Invoice No.K3164). Following problems with the machine, he had called customer care and registered the complaint but there was no revert from customer care. However, the technician closed the complaint without attending. Mr. Jain posted his complaint with ICF on 23-07-2017 and the matter was taken up with the company. After follow-ups… Read more Rishab Jain, Noida, UP

Refund from styletag.com – Rs.3,948/-: Ms. Swati Jain of Agra, U.P (jainswati16[@]gmail.com) placed an order with styletag.com on 18-10-2014 for 5 items but received one one after one month and remaining items were not delivered. There was no response from the portal to her complaints. She posted her complaint at India Consumer Forum on 22-11-2014 and the complaint was taken up with the portal. After continuous follow-up the customer got refund by 09-12-2014. Ms. Swati Jain, Agra, U.P

Complaint regarding Dell laptop replacement – Rs.84,000/- : Mr. Vinod Devasia of Mangalore 575003 ordered for a Dell laptop under the impression that it had touch-screen. However, after receiving the product he found that the laptop does not come with touch screen. The customer immediately contacted Dell and Compuindia but they refused replacement. Mr. Vinod Devasia posted his complaint with ICF on 24-03-2016 and the matter was taken up with Dell and Compuindia. Finally after a legal notice and… Read more - Vinod Devasia, Mangalore

Refund from Valuecart – Rs.2696: Mrs. Satabdi Deb Prasad, Siliguri placed an order for Xiaomi by enrolling with Zestmoney on 27-01-2017. The product was despatched on 30-01-2017 however the customer had cancelled the order immediately on 31-01-2017. The cancellation was acknowledged by Valuecart who asked the customer not to accept the product. The product was thus returned to Valuecart and was redelivered on 20-03-2017. Meanwhile, Zestmoney had deducted EMI from the customer’s account despite … Read more Satabdi, Siliguri 734014 State: West Bengal

Refund of flight booking amount from Travolook – Rs.4959/-: Mr, Robert Antony of Chennai 600024, Tamil Nadu booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that booking is in progress and will be confirmed within 30 min. However, he received an email stating booking is cancelled due to fare expiry. Since the customer did not receive refund he posted his complaint with ICF on 6/4/21 and the matter was taken up with Travolook. Mr. Antony received refund by … Read more Chennai 600024, Tamil Nadu

Non-processing of order by Apollo Pharmacy Rs.999/- : Raja of Trichy, Tamilnadu (raja.5556[at]yahoo.co.in) ordered products with apollo pharmacy on 23st october 2013 (order no # AP18061) and paid Rs.999. However even after two weeks the order was not processed. He posted his complaint with ICF on 04-11-2013 and his issue was resolved on 05-11-2013. Trichy, Tamilnadu

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